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Jira Slack permissions update times out

I got a reminder today from the Jira Cloud Slack bot saying:

:warning: ACTION REQUIRED - Update app for [my_slack_org]:warning:
Jira Cloud for Slack needs to be updated now with more specific permissions. Until you update, new users will not be able to log into the app, and the old version of the app will stop working on February 19, 2021.
It will only take 1 minute to accept new permissions and then you can enjoy :pizza: :icecream: :sleeping:

 

When I click on the link to update the permissions, the link either times out with 

504 Gateway Time-out

or gives this error:

upstream connect error or disconnect/reset before headers. reset reason: overflow

Seems like something's broken on Atlassian's end, considering the number of other issues created very recently mentioning Slack functionality being broken. 

3 answers

1 accepted

0 votes
Answer accepted

The link loaded for me after a few hours now that the Slack issue has been mitigated.

1 vote
Jack Community Leader Feb 10, 2021

might be associated with this known issue -  https://jira-software.status.atlassian.com/incidents/2m1sgrmy0mz1 

0 votes

I'm getting the same error when clicking the "update now' in slackimage.pngimage (1).png

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