Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Jira Slack intgration: JQL filter not triggering notification

Chris B I'm New Here Aug 17, 2022

I'm trying to send notifications to a specific Slack channel when Issues are created in a specific epic.


Here are the Filter and triggers:

Screen Shot 2022-08-17 at 10.53.12 AM.png


I did receive a notification in the appropriate channel when I established the connection, but no notifications are being sent when I create / update issues in the Epic.


Any ideas?


Thank you!


1 answer

0 votes

Hi @Chris B 

Welcome to the community!

Could you try parent = PROD-2673 instead? Jira is deprecating the Epic Link field in favor of Parent, which is probably why it doesn't work. To verify it, you can click Filter at the top navigation and select Advanced issue search. There switch to JQL and try both queries. The one which will show you issues is the correct one that you can use as a filter for Slack notifications.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

4,955 views 18 31
Read article

Atlassian Community Events