Jira Server Exporting the History Log for Issues

Darla Sheehan November 8, 2017

Have a customer that is not a fan of the Time in Status plugin. Is there a way that the history logs for tickets can be exported into a file that can be manipulated? Wants to report the time in status by issue types.

Any suggestions appreciated.

Thanks!

2 answers

0 votes
david
Solutions Partner
Solution Partners provide consulting, sales, and technical services on Atlassian products.
November 8, 2017

Hello @Darla Sheehan with Exporter (App for Jira Server) you can export an Excel file that you can manipulate and also adding the Transition Log that among other information includes the time in every Status.

Cheers,

David

Darla Sheehan November 13, 2017

Thanks David! That also looks like a good option if they are not confident going the DB route.

0 votes
Alexey Matveev
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November 8, 2017

Hello, 

You can export changegroup and changeitem tables in the Jira database and manipulate with this information. These are tables where the history is stored. 

Darla Sheehan November 8, 2017

Thanks Alexey! I thought that might be the case. 

I have also added a vote to this wonderfully old request - https://jira.atlassian.com/browse/JRASERVER-38896

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