Hi,
If you are using smart values, try with the status id instead of status name.
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Restapi call shoud display the statuses of an issue
/rest/api/2/issue/CPEC-123 should display the info
/rest/api/2/status should list all the existing statuses in your Jira
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One of the behaviors I discovered in looking at this is when an issue is manually transitioned (so it is already in the destination status).
I added a condition to verify the current status is expected. For example, in TO DO before automatically transitioning to IN PROGRESS when a branch is created.
ENHANCEMENT REQUEST for the TRANSITION rule:
Built-in automation check should be if the issue is already in the DESTINATION status, just don't fire like some of the other built-in automation rules. The audit log should show "issue already transitioned" or something similar.
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