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Jira - PowerBI Connector Pro for Jira: Network Error

Hello Jira experts,

 

Can I ask what is the cause of this issue? This Network Error is recurring issue to our Jira instances. The vendor plugin suggests to increase the maxThread from 150 to 200-250 but we are still getting this issue. Thank you in advance for your support.

 

Thanks,

Jeffrey2022-09-14_14-31-09.jpg

3 answers

Hi @Jeffrey Luna 

Have you reached out to the app vendor? I assume they may help you ASAP. You can send email or submit a support request directly to the app team: https://marketplace.atlassian.com/apps/1219072/power-bi-jira-connector?hosting=cloud&tab=support 

All the best,

Anna

Hello Anna,

Yes, I reached out to them. They suggests to increase our maxThread in Jira. I set it from 150 to 250 but we are still seeing this Networ Error message.

Thanks,

Jeffrey

Here's the console log:

batch.js?locale=en-US:295 JQMIGRATE: Migrate is installed, version 1.4.1
batch.js?locale=en-US:1199

Use of `window.Backbone` through AUI is deprecated and will be removed in AUI 10.0.0
hqGD @ batch.js?locale=en-US:1199
i @ batch.js?locale=en-US:445
r @ batch.js?locale=en-US:445
t @ batch.js?locale=en-US:445
(anonymous) @ batch.js?locale=en-US:1199
batch.js?locale=en-US:1367

Use of `window._` through AUI is deprecated and will be removed in AUI 10.0.0
snLL @ batch.js?locale=en-US:1367
i @ batch.js?locale=en-US:445
r @ batch.js?locale=en-US:445
t @ batch.js?locale=en-US:445
(anonymous) @ batch.js?locale=en-US:1367
aiopowerbiconnector:77

DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.
printDeprecatedMsg @ aiopowerbiconnector:77
get @ aiopowerbiconnector:83
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:1801
aiopowerbiconnector:77

DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.
printDeprecatedMsg @ aiopowerbiconnector:77
get @ aiopowerbiconnector:83
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:3205
batch.js?locale=en-US:515

DEPRECATED JS - AJS.debounce has been deprecated since 8.0.0 and will be removed in 10.0.0. Use equivalent functions from libraries like lodash / underscore instead
at m.init (https://jira.safeway.com/s/dd1e857a51e50c18bcbd4974646fb402-CDN/-enbw1w/820001/1vgu7n1/c95955c3a0b2b5bb35a047ca6970ceb9/_/download/contextbatch/js/_super/batch.js?locale=en-US:780:2077)
i @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
init @ batch.js?locale=en-US:780
v @ batch.js?locale=en-US:780
created @ batch.js?locale=en-US:780
x @ batch.js?locale=en-US:495
S @ batch.js?locale=en-US:495
P @ batch.js?locale=en-US:495
f @ batch.js?locale=en-US:495
batch.js?locale=en-US:515

DEPRECATED JS - PopulateParameters has been deprecated since 9.0.0 and will be removed in 10.0.0.
at HTMLDocument.<anonymous> (https://jira.safeway.com/s/dd1e857a51e50c18bcbd4974646fb402-CDN/-enbw1w/820001/1vgu7n1/c95955c3a0b2b5bb35a047ca6970ceb9/_/download/contextbatch/js/_super/batch.js?locale=en-US:665:1307)
i @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:665
i @ batch.js?locale=en-US:54
fireWith @ batch.js?locale=en-US:54
ready @ batch.js?locale=en-US:54
H @ batch.js?locale=en-US:54
batch.js?locale=en-US:1649

To be compatible with jQuery 1.9 and higher, You must pass a selector to tipsy's live argument. For instance, `$(document).tipsy({live: 'a.live'});`
t.fn.tipsy @ batch.js?locale=en-US:1649
(anonymous) @ batch.js?locale=en-US:1659
c @ batch.js?locale=en-US:1659
XphB.i.default.fn.tooltip @ batch.js?locale=en-US:1659
(anonymous) @ batch.js?locale=en-US:1735
i @ batch.js?locale=en-US:54
fireWith @ batch.js?locale=en-US:54
ready @ batch.js?locale=en-US:54
H @ batch.js?locale=en-US:54
batch.js?locale=en-US:515

DEPRECATED undefined - AJS.params has been deprecated since 9.0.0 and will be removed in 10.0.0.
at v (https://jira.safeway.com/s/dd1e857a51e50c18bcbd4974646fb402-CDN/-enbw1w/820001/1vgu7n1/c95955c3a0b2b5bb35a047ca6970ceb9/_/download/contextbatch/js/_super/batch.js?locale=en-US:4490:5450)
i @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
get @ batch.js?locale=en-US:665
v @ batch.js?locale=en-US:4490
(anonymous) @ batch.js?locale=en-US:4490
i @ batch.js?locale=en-US:54
fireWith @ batch.js?locale=en-US:54
ready @ batch.js?locale=en-US:54
H @ batch.js?locale=en-US:54
aiopowerbiconnector:77

DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.
printDeprecatedMsg @ aiopowerbiconnector:77
get @ aiopowerbiconnector:83
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:1141
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:999
i @ batch.js?locale=en-US:54
fireWith @ batch.js?locale=en-US:54
ready @ batch.js?locale=en-US:54
H @ batch.js?locale=en-US:54
aiopowerbiconnector:77

DEPRECATED JS - contextPath global variable has been deprecated since 7.4.0. Use `wrm/context-path` module instead.
printDeprecatedMsg @ aiopowerbiconnector:77
get @ aiopowerbiconnector:83
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:2545
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:2403
i @ batch.js?locale=en-US:54
fireWith @ batch.js?locale=en-US:54
ready @ batch.js?locale=en-US:54
H @ batch.js?locale=en-US:54
batch.js?locale=en-US:368 Downloading resources:
js!/s/d41d8cd98f00b204e9800998ecf8427e-CDN/-enbw1w/820001/1vgu7n1/a13f3a75d0c00742f483fed9b4e77718/_/download/contextbatch/js/browser-metrics-plugin.contrib,-_super,-atl.general/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true!order
batch.js?locale=en-US:368 Downloading resources:

batch.js?locale=en-US:368 Downloading resources:
js!/s/a89ec662c762a6ff73828a9562e0383f-CDN/-enbw1w/820001/1vgu7n1/f40813c5d8a1b7649612fff1a2e85ec7/_/download/contextbatch/js/com.atlassian.jira.plugins.jira-quicksearch-plugin:5,-_super,-jira.global/batch.js?locale=en-US!order
batch.js?locale=en-US:515

DEPRECATED JS - Inline dialog constructor has been deprecated and will be removed in a future release. Use inline dialog 2 instead.
at f._initDialog (https://jira.safeway.com/s/6fd183f99146bd6ae08f8628b5dc7e1c-CDN/-enbw1w/820001/1vgu7n1/8982818edba2b0524f5a03df496e4021/_/download/contextbatch/js/atl.general,jira.global,-_super/batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10664:2832)
i @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
(anonymous) @ batch.js?locale=en-US:515
_initDialog @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10664
initialize @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10664
f @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10664
m @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10664
n.showOnboardingTip @ batch.js?locale=en-US:5
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
Promise.then (async)
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
dispatch @ batch.js?locale=en-US:64
v.handle @ batch.js?locale=en-US:64
load (async)
add @ batch.js?locale=en-US:64
u.event.add @ batch.js?locale=en-US:297
(anonymous) @ batch.js?locale=en-US:64
each @ batch.js?locale=en-US:43
each @ batch.js?locale=en-US:39
le @ batch.js?locale=en-US:64
on @ batch.js?locale=en-US:64
bind @ batch.js?locale=en-US:82
u.fn.<computed> @ batch.js?locale=en-US:297
window.__auiJsonp @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
i @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
r @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
(anonymous) @ batch.js?agile_global_admin_condition=true&baseurl-check-resources=true&healthcheck-resources=true&jag=true&jaguser=true&locale=en-US:10684
batch.js?locale=en-US:3757

[deprecated] migrate to AUI dialog2 or use `current` prop from `jira/dialog/dialog-stack` module
get @ batch.js?locale=en-US:3757
(anonymous) @ batch.js?locale=en-US:4520
e @ batch.js?locale=en-US:960
setTimeout (async)
(anonymous) @ batch.js?locale=en-US:960
dispatch @ batch.js?locale=en-US:64
v.handle @ batch.js?locale=en-US:64
batch.js?locale=en-US:3757

[deprecated] migrate to AUI dialog2 or use `current` prop from `jira/dialog/dialog-stack` module
get @ batch.js?locale=en-US:3757
(anonymous) @ batch.js?locale=en-US:4520
e @ batch.js?locale=en-US:960
setTimeout (async)
e @ batch.js?locale=en-US:960
setTimeout (async)
e @ batch.js?locale=en-US:960
setTimeout (async)
(anonymous) @ batch.js?locale=en-US:960
dispatch @ batch.js?locale=en-US:64
v.handle @ batch.js?locale=en-US:64
/rest/aio-bi/1.0/powerbi/secure/schema:1









Failed to load resource: net::ERR_HTTP2_PROTOCOL_ERROR
build-connector.js?3.0.2:1

Uncaught (in promise) Error: Network Error
at build-connector.js?3.0.2:1:60115
(anonymous) @ build-connector.js?3.0.2:1
Promise.then (async)
(anonymous) @ build-connector.js?3.0.2:11
Promise.then (async)
handleSuccess @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
Promise.then (async)
validateOAuth @ build-connector.js?3.0.2:11
created @ build-connector.js?3.0.2:11
pe @ build-connector.js?3.0.2:6
Wt @ build-connector.js?3.0.2:6
e._init @ build-connector.js?3.0.2:11
p @ build-connector.js?3.0.2:6
Ge @ build-connector.js?3.0.2:6
init @ build-connector.js?3.0.2:11
M @ build-connector.js?3.0.2:11
r @ build-connector.js?3.0.2:11
d @ build-connector.js?3.0.2:11
r @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
e._update @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:6
$p.get @ build-connector.js?3.0.2:11
$p @ build-connector.js?3.0.2:11
At @ build-connector.js?3.0.2:6
Pt.$mount @ build-connector.js?3.0.2:11
Pt.$mount @ build-connector.js?3.0.2:11
init @ build-connector.js?3.0.2:11
M @ build-connector.js?3.0.2:11
r @ build-connector.js?3.0.2:11
d @ build-connector.js?3.0.2:11
r @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
e._update @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:6
$p.get @ build-connector.js?3.0.2:11
$p @ build-connector.js?3.0.2:11
At @ build-connector.js?3.0.2:6
Pt.$mount @ build-connector.js?3.0.2:11
Pt.$mount @ build-connector.js?3.0.2:11
init @ build-connector.js?3.0.2:11
M @ build-connector.js?3.0.2:11
r @ build-connector.js?3.0.2:11
W @ build-connector.js?3.0.2:11
_ @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
e._update @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:6
$p.get @ build-connector.js?3.0.2:11
$p.run @ build-connector.js?3.0.2:11
_t @ build-connector.js?3.0.2:6
(anonymous) @ build-connector.js?3.0.2:6
Me @ build-connector.js?3.0.2:6
Promise.then (async)
mp @ build-connector.js?3.0.2:11
ce @ build-connector.js?3.0.2:6
Rt @ build-connector.js?3.0.2:6
$p.update @ build-connector.js?3.0.2:11
Mp.notify @ build-connector.js?3.0.2:11
set @ build-connector.js?3.0.2:6
(anonymous) @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
at.updateRoute @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
Promise.then (async)
(anonymous) @ build-connector.js?3.0.2:11
Promise.then (async)
(anonymous) @ build-connector.js?3.0.2:11
d @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
re @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
(anonymous) @ build-connector.js?3.0.2:11
d @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
n @ build-connector.js?3.0.2:11
re @ build-connector.js?3.0.2:11
at.confirmTransition @ build-connector.js?3.0.2:11
at.transitionTo @ build-connector.js?3.0.2:11
Mt.init @ build-connector.js?3.0.2:11
beforeCreate @ build-connector.js?3.0.2:11
pe @ build-connector.js?3.0.2:6
Wt @ build-connector.js?3.0.2:6
e._init @ build-connector.js?3.0.2:11
Pt @ build-connector.js?3.0.2:6
(anonymous) @ build-connector.js?3.0.2:11
t @ build-connector.js?3.0.2:1
(anonymous) @ build-connector.js?3.0.2:11
t @ build-connector.js?3.0.2:1
(anonymous) @ build-connector.js?3.0.2:1
(anonymous) @ build-connector.js?3.0.2:1
Show 20 more frames

Here's the end of line from HAR files:

"serverIPAddress": "[::1]",
"startedDateTime": "2022-09-14T05:32:41.975Z",
"time": 2068.380000000161,
"timings": {
"blocked": 1040.2700000002435,
"dns": -1,
"ssl": -1,
"connect": -1,
"send": 0.8899999999998727,
"wait": 1025.7129999999709,
"receive": 1.5069999999468564,
"_blocked_queueing": 0.5340000002433953,
"_blocked_proxy": 0.571

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