The original issue was with confluence and the page not displaying. i contacted the support and after correcting issues with permission and restarting confluence jira went down.
Support staff adviced me to put in another ticket with the jira team.
Here is a copy of what the tech team had me do to correct the issue with confluence.
chown -R confluence.atlassian /opt/atlassian/confluence
chown -R confluence.atlassian /files1/atlassian/application-data/confluence
chmod -R u=rwX,go-rwx /opt/atlassian/confluence
chmod -R u=rwX,go-rwx /files1/atlassian/application-data/confluence
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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