Jira Marketplace problems

The lira server is behind a remote proxy. I have the followed problems:

- If I use the MarketPlace link under the user Icon the internal server IP is used.

- "Administration" -> "find new adding", the adding are shown but If I use the search no result is found

- "Administration" -> "Manage add-ons" -> "find new add-ons" the internal IP is used

 

1 answer

1 votes
Brant Schroeder Community Champion Oct 31, 2017

What is the base URL in JIRA set to?  Is it the internal IP?

What Brant said:  I'd recommend making sure your base url in Jira is set to the same URL you are access Jira site on.  If the base URL is different than the site you are accessing, it is possible that the UPM in Jira would not be able to resolve the marketplace correctly.

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Thursday in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

560 views 2 15
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot