Hey!, My team works with the Mac App :)
We would need more info to help you out.
Are you doing a specific action?
Would you mind sending an email to jira-cloud-native@atlassian.com?
Thanks!
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Hi! Love to use the app more but it keeps crashing and use a ton of CPU on whatever OS I use.
Currently Big Sur 11.1
MacBook Pro late 2015
I have the newest version of Jira
Version 120.0.0 (120.0.807)
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Hey Sean, one of the devs sent an email... we saw your email but we need more data to assess the problem
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When the Jira App crashes on launch it usually means that there might be some corrupted file in the filesystem.
You can delete the cache data running this command in your terminal:
rm -rf ~/Library/Containers/com.atlassian.jira.mac/Data/Library/Caches
If that doesn't work you can delete the entire folder like this:
rm -rf ~/Library/Containers/com.atlassian.jira.mac
That should cleanup everything and you might need to re-login.
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Worked well from me after deleting ~/Library/Containers/com.atlassian.jira.mac folder
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