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Jira Licenses (Expiration)

Hi Guys,

What happens to an enterprise Jira cloud platform when Licenses expires. Do I have read access or do I lose everything.

2 answers

2 accepted

Jira Cloud customers are not buying a perpetual software license, they pay an ongoing subscription that includes:

  • Right to use the Software (SaaS).
  • Storage of data.
  • Provision of support.

When your subscription ends Atlassian will not (and should not) keep your data indefinitely.

This post is a couple of years old, but provides more detail: Contract Termination & Data Deletion.

0 votes
Answer accepted
Fadoua Community Leader Sep 12, 2022

@Ismail Sanni 

You will have Read Only access, however if you don't renew the license you will lose access after a certain time

Best,

Fadoua

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