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Jira License Expiry for users less than 10

Hi Team,

I recently opted for Jira account. As of only 2 members are in the team.
I found the pricing plan in the Atlassian website where it is mentioned it is free for upto 10 users.
But in the licenses page, I am seeing the below expiration date:

"Expiration Date 11 August 2021".

So I am little confused. Can anybody please explain this to me.


4 answers

4 accepted

1 vote
Answer accepted
Mikael Sandberg Community Leader Jul 14, 2021

It depends on what Plan you signed up for. If you just recently signed up you would have been added to a standard plan for the trial period. You have the option to downgrade to the free plan by going to and go to Manage subscription, from here you can change the plan you are on.

0 votes
Answer accepted
Jack Community Leader Jul 14, 2021

Did you happen to start with a paid version? Go into the administration area and billing > manage subscriptions. Check to see what plan you were on. It will either say standard or free. If standard then attempt to change it to free.

0 votes
Answer accepted

Thanks @chandag  for posting. It depends on the plan. I presume you checked from here - under it licenses. 

Just  click on Manage Subscriptions and you would be able to see all the details. If it's still says it's free plan then I think it should not be an issue.

If you want to know more about pricing, Click on Explore Cloud Pricing which would navigate to here -

Actually, it's showing due to trials for 30 days, please visit here for faq -

Hope that helps. Please accept the answer if it solves your query else respond and allow others to share inputs.

Stay safe and healthy.


0 votes
Answer accepted

Thanks All!!

You're most welcome @chandag !

Hope it helps others in community too.



Like chandag likes this

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