Jira Groups in AD are not updating in Jira Software after syncing. How can I resolve this issue?

Grant Johnson September 25, 2020

I have disabled the local Jira Users and am wanting Jira Software to sync with my AD for users and groups. everything syncs as far as users but updating a users groups in AD does not update on the Jira side. 

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Brant Schroeder
Community Leader
Community Leader
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September 25, 2020

After you make the change to the users in the AD group in active directory are you running an additional sync?

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