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Jira Dashboard - Ticket per month per issuetype ?

Hello everyone, 

First of all, happy new year to everyone! Wish you the best of luck for this year! 

I have some questions about a Dashboard I need to finish, I made most of the requests but I still have those requests that are pending, but with my little knowledge I haven't found any gadget for that :

  • - Number of tickets processed per month over the year 2022 (+ one per country per month)
  • - Types of tickets processed per month over the year 2022 (+ another one per country per month)
  • - Visuals Types processed per month over the year 2022 (+ one more per country per month)
  • - Breakdown by custom field "Integration Type"  of the "Landing" issue type per month for the year 2022 (+ one per country per month)
  • - Breakdown of the "Creation / Integration" field by month over the year 2022 (+ another one by country by month)
  • - Total number of tickets processed per month for all countries over the year 2022 VS the "All countries" country
  • - Number of hours spent per ticket type per month over the year 2022 (+ another one per country per month)

 

If someone can just tell me if you think that is possible and if you have a gadget in mind that can be useful for it? 

 

Thank you very much 

Have a nice day, 

JH

1 answer

0 votes
John Funk Community Leader Aug 18, 2022

Hi @Joseph Hani 

Did you ever get this figured out? I am thinking the Issue Statistics gadget should be helpful. 

Hello @John Funk 


We found out that there was a free gadget that will help us achieve what we wanted. It is not exactly what we wanted in terms of Design, but it does the job we want! 

https://marketplace.atlassian.com/apps/1214527/javascript-charts-for-jira-cloud?tab=overview&hosting=cloud

 

We just create the JQL we want/need and copy and paste to the gadgets ;) 

Like John Funk likes this
John Funk Community Leader Aug 18, 2022

Great! Glad you found something. By the way, the Issue Statistics gadget is free is also.  :-)

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