Hello,
I got an error while starting jira (Error message: Unexpected exception during JIRA startup. This JIRA instance will not be able to recover. Please check the logs for details)
Even though i verified log files i didn't get understood any thing in that (attached log file for your reference)
Please help me in resolving this issue.
https://s3.ap-south-1.amazonaws.com/logfilesjira/atlassian-jira.log
@Raju Seems that your H2 database has been corrupted. See this similar post to see if it helps you: https://community.atlassian.com/t5/Jira-questions/h2db-corrupted-anything-i-can-do/qaq-p/586581
You may need to use H2 database recovery tool or if you have the backup then you can try to restore it.
But if it is a totally new JIRA installation, I would recommend to setup sufficient JVM heap memory for JIRA (https://confluence.atlassian.com/adminjiraserver074/increasing-jira-application-memory-881683971.html) to avoid Db corruption due to insufficient memory.
@Raju Did my answer help resolving your issue?
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@Raju Curious to know as how you resolved it? It will be helpful for the community as well !
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Raju, is it safe to assume this is a test Jira server and not a production server? You should NOT use the H2 database for production.
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It is a test jira server only, for production we are using Oracle 10g database
Thank you for the suggestion.
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