Jira Cloud : Something went wrong! Please try again later.

[George Li]

I see
Something went wrong! Please try again later. in Slack

Jira Cloud's comands / requests do not respond, they fall off by timeout
task preview does not work, but the application is enabled

the problem is not only with me, but with all the teams

How can this be fixed?

[Tony Knopp]

Hey everyone,

Apologies for the disruption in service, this issue should be resolved now.

Thanks,

Tony

[Bouhabra Hosni]

Hello Tony,

we have this same issue since 2/3 days ... any help please  ?

Thanks

[Deleted user]

Same here, more than 3 days facing issue on it, any update ?

[Stephan Irgenfried]

Cannot Sign in from Microsoft Teams Jira Cloud App. "Something went wrong. Please try again"

[Volodymyr Batrukh]

Hi all

That is known issue on Microsoft Teams app client. Microsoft Team is working on the fix...

Please try to sign in to the application from Issues tab, this flow should work:

[Nate Barshinger]

Thank you! this worked!

[Stephan Irgenfried]

Thanks, this worked!

[Nick]

This is not resolved in my case running latest teams on OSX but the workaround suggested by Volodymyr Batrukh is functional.

[Volodymyr Batrukh]

Hello

Microsoft rolled out new version of Teams web and desktop clients last week that contains the fix for Sign in issue.
Now users should be able to sign in using a bot or messaging extension.

[Bouhabra Hosni]

Hi,

we still have the same issue Here .

any solution please ?

[Yatish Madhav]

Hi all - is this something that recently occured ? We have a user that got this today after successfully signing into Jira ... Please advise?

[Volodymyr Batrukh]

Hi @Yatish Madhav 

Please find my answer above ^^
That is known Microsoft Teams client issue. Please try to sign in via tab.

Regards,
Volodymyr

[Yatish Madhav]

Thanks Volodymyr

Out user tried that ... went to the Issues tab and saw the Issues table. But the Chat tab shows the above image. Same incognito on teams.microsoft.com.

Thank you

[Volodymyr Batrukh]

If user signed in from the tab they do not need to do it again in chat with a bot. They can just use the bot functionality as signed user. Try to type help and check available commands (i.e. configure notifcations, find ).

[Nate Barshinger]

I am having the "Something went wrong" error as well when trying to login to Jira cloud on Teams.

[Volodymyr Batrukh]

Hi @Nate Barshinger 

Please find my answer above ^^. The workaround is to Sign in via Issues tab.

[Vinoth Devarajan]

The same happens with our integration too. 
Through slack integration, we were able to create tickets from slack comments, but Jira cloud app responds with a strange message as follows.

"Something went wrong! Please try again later"

Please help!

[Mansi Mehta]

Hi,

Please help us with this. I am facing the same error with this

[Rishitha Pasnoor]

Same with us tickets are being created but, integration with slack seems to be broken!

[de Barros Silva, Emerson]

Same error here!

[Maksym Iliev]

Our integration is also broken. Seems to be an upstream issue.

[Konrad Hanschmidt]

Same here.