Jira Cloud App for MS Teams: Link to issue gone

Denis Paul March 21, 2024

Hi community,

we integrated Jira Cloud with MS Teams via webhook to inform our support team about new issues. That worked flawlessly a long time but since a few weeks the "Open in Jira" button is gone. Everything else still works fine. Now the developers need to search for the ticket in Jira to work on it. That's a bit annoying and we would like to have the direct link back.

At first I thought it was a compatibility issue with a new Teams update and will be fixed by Atlassian/Microsoft but it now seems as it will stay like this. So I'm looking for help here.

Do you have the same issue? Is there a solution or a workaround you know?

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1 answer

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Denis Paul April 22, 2024

Noone has the same problem?

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