I would like to set a rule that will not allow a user to pull a ticket into "in progress" if the ticket does not have an original estimate. Likewise I would like to create a rule that does not allow the ticket to be pulled into "accepted" without time tracking filled out. The issue i am having for both of these issues is that for whatever reason these fields (original estimate & time tracking) do not show up in the drop down for "issue field condition". Can someone let me know if I am missing something or why they would not be showing up? Thanks
Hi @Brett Germain ,
I don't think you'll need an Automtion rule but a Condition on a workflow transtion.
Conditions on workflow transitions allow you to "block" a transition unless that condition is fulfilled.
When I go to the conditions on the transition in my instance I can choose "Value field" which means that a value in a field needs to be valid before you can transition.
In that condition I'm able to choose the Original Estimate field and the Time Tracking field
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You're most welcome!
If you are unfamiliar with Workflow conditions here's some documentation:
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