Jira Automation Schedule Triggers Timing

[RJAS]

I understand that with JIRA automation you can create a rule that triggers off every day, and that using cron expressions you can get a bit more granular and specify a time -- but I am wondering what the default config is if you choose a daily trigger. Does the sequence begin 24 hours after created, at the start of the next day based on a timezone etc? Just trying to figure out if it is necessary to specify a time or not 

[John Funk · Accepted solution]

Hi Ryan - Welcome to the Atlassian Community!

That's actually a really good question and one that I don't know the answer to. I am thinking it is 24 hours from when you turn on the rule. But not sure.

The best thing I can tell you is create a test, turn it on, record the time and then see when the email comes to you.  :-)

[Bill Sheboy]

Yes, and... Ryan, you could shorten your experiment time-frame to run more frequently (every X minutes) and then check the audit log to see what is happening.  Once you understand it, change back to your preferred schedule.

[Jasmin Müller]

Tested it today and can confirm this.

Scheduled every x days/hours/minutes starts from when you turn on the rule.

[Martin Finnegan]

 Do you happen to know if you manually trigger it if that resets it or if it will maintain the original timing from when it was first created?

[Bill Sheboy]

Hi @Martin Finnegan -- Welcome to the Atlassian Community!

As with many things automation rule-related, I recommend: go try this and observe what is happening.

John notes the schedule starts when the rule configuration is saved (i.e. rule edit).  I have seen other things with rules where the configuration changing drives behavior, but I would still test this...

• Perhaps set a 5 minute schedule,
• let the rule run on schedule,
• wait 2 minutes and run manually, and
• then watch what happens next.

Kind regards,
Bill