Jira Automation - Recently Created Labels do not show up in dropdown

glubold March 27, 2024

I'm building automation to perform an action when a label is applied to a ticket. This is typically an easy automation to build. Unfortunately, when I search for the label I wish to trigger off of (yes it is already created) it doesn't show up. Help

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Jack Brickey
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March 27, 2024

Hi @glubold , one thing that I tripped up on when doing a similar rule creation is that if I start creating a rule and then in another screen go and create a label then that label will not be available. I have to exit the rule and reopen. Is it possible that this is the situation you're up against? 

glubold March 27, 2024

Unfortunately this isn't the case. I have four labels and created them all before trying to create the rules. Two of the labels show up and two don't. I've even tried to close out jira completely and start over, verifying my labels are created and the behavior is the same. Really weird. 

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