Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Javascript program not working as expected while adding new entry in the list

We have written a Javascript program that when an option is selected from Team Assignment Single List field then a group will be automatically selected from Team Assignment group. But it failed after we added new option in Team Assignment Single List field. 

You can see the below code

<script type="text/javascript">
team = document.getElementById('customfield_14100');
if (team) {
target = document.getElementById('customfield_14101');

team.onchange=function() {
if (this.value == 13300) {
target.value = "XXX-XXX-XXX";
else if (this.value == 14204) {
target.value = "XXX-TSO-SAS"
else {
target.value = "Unmapped value: " + this.value;


Above program is working well for other option like 13300 and returning mentioned group (target value) .For the option id 14204 it is going to else loop and returning its target value Unmapped value: 14204 .even option id is correct and group name is also correct.


1 answer

0 votes
Nir Haimov Community Leader May 31, 2021

Hi @Santosh Singh 

Can you be more specific?

What you are trying to do and what is not working?

what is happening instead of what you really wanted to happen?

Screenshots may help too

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

318 views 9 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you