Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA webhook question

sumin Kim I'm New Here Dec 16, 2021



We are developing a web program using jira webbook, and JIRA is HTTP and the program under development is HTTPS.

Connection failure occurs in the corresponding program when data is sent to webbook after an event occurs in JIRA.

There was no problem with the connection between JIRA and the server.

So I'm thinking about the communication problem from HTTP to HTTPS. Am I right?

Is there any other problem?



1 answer

0 votes
Artur Moura Atlassian Team Dec 23, 2021

Hi @sumin Kim

As per your description, the issue seems to be an SSL handshake, it's hard to confirm since I don't have the logs, but I would bet this is the issue.

I would recommend you follow this How to import a public SSL certificate into a JVM and confirm the SSL chain from your software is imported on the Java TrustStore.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

👋 Looking for 15-20 volunteers to test Atlassian training content

Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...

597 views 21 25
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you