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JIRA webhook question

sumin Kim I'm New Here Dec 16, 2021

Hello,

 

We are developing a web program using jira webbook, and JIRA is HTTP and the program under development is HTTPS.

Connection failure occurs in the corresponding program when data is sent to webbook after an event occurs in JIRA.

There was no problem with the connection between JIRA and the server.

So I'm thinking about the communication problem from HTTP to HTTPS. Am I right?

Is there any other problem?

 

Thanks.

1 answer

0 votes
Artur Moura Atlassian Team Dec 23, 2021

Hi @sumin Kim

As per your description, the issue seems to be an SSL handshake, it's hard to confirm since I don't have the logs, but I would bet this is the issue.

I would recommend you follow this How to import a public SSL certificate into a JVM and confirm the SSL chain from your software is imported on the Java TrustStore.

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