JIRA upgrade Edited

Dear all,

 

We have to upgrade Service Desk and also JIRA Siftware - look at the attachment in the screenshot.

 

Please, give us instructions regarding information in the screenshot.

 

Thank you a lot.

 

Regardscreencapture-jira-zebracon-rs-plugins-servlet-applications-versions-licenses-1499710535769.png

1 answer

0 vote

Yes, you need to upgrade JIRA's Core installation.

Dear Nic, Do we have to shut down the Confluence and pass through whole process of upgrade or we can just download new version of core and upload it?

 

Thank you.

Confluence is a separate system, so you can ignore that.

Nic, my misstake, my question is: do we need to shut down the JIRA server?  or we can just download new version of jira core and upload it directly on UI?

 

Thank you

And please, tell us how to upgrade only JIRA Core? Where can we find documentation for that action?

 

Thank you in advance

Yes, you need JIRA offline to perform the upgrade.  I can't emphasise enough that the routine should be

  • Shut it down
  • Backup the database
  • Backup the home directory (although you can skip the attachments as they won't be touched by the upgrade)
  • Backup the installation directory
  • Run the installer and tell it to upgrade the existing installation

And that sequence should be tested and proven on a test machine first.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Sarah Schuster
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

12,070 views 15 13
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you