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JIRA slack integration giving user INVALID_INPUT error

Edited
alex I'm New Here Dec 14, 2022

attempting to create a JIRA ticket through the slack integration returns "INVALID_INPUT" for a single user and nobody else in the slack workspace.

logging out and back in did not change anything.

 

how can this be resolved?

 

edit: after more testing, looks like it's related to "<" and/or ">" values in the description..  fails consistently for multiple users.

2 answers

0 votes

I can confirm a similar issue.
The > character alone in the description field doesn't cause failure

There is something odd going on with our particular Description string.

In the most minimal sense:

Fails
 
*Trigger:* count:2 minutes(($foo_bar == "value" ($variable == 5 || "panic:")) ($string = "sometext") ) > 0
Works
*Trigger:* count:2 minutes(($foo_bar == "value" ($variable == 5 || "panic:")) ($string = "sometext") )
*Trigger:* count:2 minutes(($foobar == "value" ($variable == 5 || "panic:")) ($string = "sometext") ) > 0

I'll see if I can narrow that down to smaller elements

Fails
 
Foo_Bar > 0
Foo_ > 0
Works
FooBar > 0
Foo_Bar >




0 votes
alex I'm New Here Dec 19, 2022

looks like it's related to "<" and/or ">" values in the description..

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