JIRA mentions working unstable

When JIRA is workig over https, @mentions are not working correctly. Before using https @mentions worked stable.

When jira users restart their browsers, @mentions start working again.

What could be the problem?



1 answer

0 votes

Hi Maxim,

It is difficult to say why mentions are not working correctly.

Since you mentioned that it worked stable before https was enabled, this could suggest that it might be configured incorrectly. If you are using reverse-proxy, please note that it could also cause some issues if it's not configured as it should be.

Please create a support ticket (getsupport.atlassian.com) and attach your support zip, so we could take a look at it.

Marko Filipan

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 29, 2019 in Jira Software

Transforming Jira Software projects for general project management purposes

...It's true that there are projects in Jira; but they are merely a way to cut off issues, to tell them apart from other sections of work and to apply rules that are specific to that team (the schemes)....

206 views 0 6
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you