JIRA is having difficulty contacting Bitbucket. If this condition persists, please contact

2017-12-17 01:31:14,156 http-nio-9090-exec-2 WARN tarun 91x740x1 ejgkhi 111.221.53.24,127.0.0.1 /rest/dev-status/1.0/issue/summary [c.a.j.p.devstatus.provider.DefaultCoordinator] Abundent Bitbucket (java.lang.RuntimeException: Unable to enquire table names available in the system)
2017-12-17 01:31:36,935 http-nio-9090-exec-33 WARN tarun 91x743x1 ejgkhi 111.221.53.24,127.0.0.1 /rest/dev-status/1.0/issue/summary [c.a.j.p.devstatus.provider.DefaultCoordinator] Abundent Bitbucket (java.lang.RuntimeException: Unable to enquire table names available in the system)

1 answer

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Hi Tarun,

  • What database and version are you using, e.g. Postgres 9.5?

There is an article titled Bitbucket Server fails to load pages due to "Could not get unique fields for table" errors that may help.  This commonly happens with Postgres 9.6 and here is the resolution:

Option #1 - Upgrade to the latest Bitbucket Server version (recommended)

The recommended solution for this problem is to upgrade to the latest Bitbucket Server version.

PostgreSQL 9.6 is supported since Bitbucket Server version 4.11.0.

Options #2 - install the postgresql-9.4.1211 jar

In case an upgrade is not possible, follow the instructions below to use a more recent postgresql jar.

  • Stop Bitbucket Server
  • Locate the jdbc driver for PostgreSQL

    • The file will be located in the <Bitbucket installation dir>/lib folder

    • With a name similar to postgresql-*.*-*-jdbc*.jar (where * will be a number indicating the version of the add on)

  • Replace the located jar with the postgresql-9.4.1211.jar one

  • Start Bitbucket Server

Let me know if that helps.

Cheers,

Branden

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