JIRA had problems starting up

Hi, we installed JIRA software on our server and it's running as a service in CentOS server. Every time we reboot the server, JIRA had problem starting up.Screenshot 2017-11-14 08.09.24.pngHere you can find the log: https://www.dropbox.com/s/poifqs6e21tixwo/catalina.out?dl=0

Thanks for your help

1 answer

0 vote
Suhas Patil Community Champion Nov 14, 2017

Make sure the user running JIRA has necessary permission to the /installed-plugins/ directory in JIRA Home. Have you copied those plugins manually to the plugins folder?

Hi, thanks for your reply. I always used Web GUI to install pluglins. Which is the default directory for installed-plugins?

Some plugins are installed in 


Other are installed in the application home directory:

  • C:\Program Files\Atlassian\Application Data\JIRA (on Windows) 
  • /var/atlassian/application-data/jira (on Linux)

Suggest an answer

Log in or Join to answer
Community showcase
Emilee Spencer
Published yesterday in Marketplace Apps

Marketplace Spotlight: DeepAffects

Hello Atlassian Community! My name is Emilee, and I’m a Product Marketing Manager for the Marketplace team. Starting with this post, I'm kicking off a monthly series of Spotlights to highlight Ma...

47 views 0 3
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot