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My JIRA UAT is down since 7 days. we tried to resolve by restarting and stopping the server through PUTTY  but It doesn't work. Can you please help me on this?error code jira.PNG

2 answers

1 vote
Dirk Ronsmans Community Leader Feb 15, 2021

Hi @devops-support ,

Little more info would be great!

  • Did it suddenly go down on it's own?
  • Was an upgrade done?
  • Do you see anything in the logs? plugins failing, error messages,..


The more we know the better we can try and help. 

0 votes
G subramanyam Community Leader Feb 15, 2021

Hi @devops-support welcome to the Jira Server Atlassian community.


May I suggest you opening a ticket with the support team on:   with logs and screenshot for investigating the issue.

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