JIRA Timesheets - Inconsistency in REST API user info returned

When using the rest api to get the worklog information, certain users indicated as active: false and less information displayed on them. Both users are active on the cloud and have been created in the same way.
Below example shows 2 work logs with 2 users which has this mismatch, but couldn't find any difference the way they have setup
Worklog with incorrect user information format
image2015-5-28 17:37:12.png
Work log with correct user information format
image2015-5-28 17:37:20.png

1 answer

This widget could not be displayed.

Hi Nimalka,

I have also noticed this problem and reported it to Atlassian, please see https://ecosystem.atlassian.net/browse/ACJIRA-300and comment or vote on it.

Thank you.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

1,498 views 10 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you