JIRA Subscriptions: I want the email to show Priority 'description', not just the arrow icon.

JIRA is sending a 'Subscription' email with list of issues as per the assigned Filter, but the email shows 'Priority' value with only the arrow icon, for example in screenshot below, shows only the arrow, but I want to see the Priority *description* as defined in our JIRA system (which is '2-High').

Any help much appreciated. thx.

image.png

1 answer

0 votes

Hi James,

There is an article titled How to Add the Priority Field Into the Email Subject that links to Customizing Email Content.  Take a look at this document to learn more about customizing the velocity template to make the outbound email appear as you would like.

You may want to try adding the $issue.priority.name as a value and see if that works for you.

Cheers,

Branden

Suggest an answer

Log in or Join to answer
Community showcase
Teodora [Botron]
Published Feb 15, 2018 in Marketplace Apps

Jira Inferno: The Nine Circles of Jira Administration Hell

If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...

1,005 views 5 18
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot