JIRA Software is licensed but not currently installed, Re-installation fails

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2 answers

1 accepted

The issue was solved.

I upgraded JIRA to new (7.5.0) version. After that JIRA Software could be updated with success. I noticed that my JIRA core version was 7.2.6 when JIRA Software version was 7.4.2.

I guess, somehow, previous upgrading was not completed.

Now, my question is a whole picture as the editor kept arguing me that my only left 3 text lines are invalid. 

I`ve run into similar problems in our lab some times. A restart has always resovled the problem.

Did you try that?

-Lars

Of course, many times.

Firstly, JIRA didn't have access to marketplace. After importing trusted keys into keystore access gained. (marketplace and marketplace-cdn)

Check that base url and reverse proxy settings are correct. 

If you are using a reverse proxy, make sure that proxyPort, ProxyName and scheme is set in server.xml

We don't use any proxies. Direct connection to internet.

Our base url is: HTTPS://server-IP-address:8443

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