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JIRA Software Freezes on Create Issue / Add Description

When I attempt to create an issue from my dashboard or add a description to an existing issue, the loading spinner appears and spins indefinitely.

 

I have tried restarting my instance, and performing system updates. My VM memory is only tapped at 49%.

 

I'm running 7.4.2 on an Ubuntu server.

1 answer

1 accepted

0 votes
Answer accepted

It turns out that I had misconfigured my instance - I had not set up for SSL yet I was serving it over https.

 

I accessed the instance over http and everything worked well.

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