It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

JIRA Software Freezes on Create Issue / Add Description

Nicholas Haddad Sep 13, 2017

When I attempt to create an issue from my dashboard or add a description to an existing issue, the loading spinner appears and spins indefinitely.

 

I have tried restarting my instance, and performing system updates. My VM memory is only tapped at 49%.

 

I'm running 7.4.2 on an Ubuntu server.

1 answer

1 accepted

0 votes
Answer accepted
Nicholas Haddad Sep 13, 2017

It turns out that I had misconfigured my instance - I had not set up for SSL yet I was serving it over https.

 

I accessed the instance over http and everything worked well.

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Jira Software

How to prevent the propagation of unused project schemes, workflows & screens in Jira software

Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...

1,317 views 1 16
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you