I am having reports from customers that JSD is asking them to add attachments when they are reporting problem thorug JSD portal..How can I change so that attachment field is optional?
In the project settings, you select the request types and for each request you have the ability to edit the fields and mark them as required or not.
If you spend enough time as a Jira admin - whether you are managing a single, mid-sized instance, a large enterprise one or juggling multiple instances at once - you will eventually find yourself in ...
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