JIRA New Experience Roll back

JIRA Experience Option.png

Hi - if a user selects the 'Experience the new JIRA' option is there a way to roll back to the previous version?  We have had a few instances of users who have selected this option and the are now not able to view their JIRA menu options hence the need to roll back.

 

Thanks

 

Keyur

3 answers

Hello,

You can turn it off in the same menu (your picture) there's the 'turn off for now' option

0 votes
Micky CARITTE Community Champion Nov 29, 2017

Hi!

The new experience introduction can help you: https://confluence.atlassian.com/jirasoftwarecloud/introducing-your-new-jira-experience-937886012.html

The latest section describe and illustrate how to disable the new experience (by clicking on your profile picture and selecting "Turn off fofr now").

Hope this helps!

Cheers

Hi Andreia and Micky,

Thanks for your responses. 

That is the step we eventually took to resolve the issue.  Unfortunately the end user was not able to see the 'Turn Off Now' option on their browser - probably down to network security/firewall policy restrictions.  The user was able to log on to JIRA using their personal device which was not on network and then select the 'Turn Off Now' option which did the trick. 

Thanks

Keyur

Micky CARITTE Community Champion Nov 29, 2017

Great! Glad you've found your way around this problem :)

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Mar 28, 2018 in Jira Software

Can a company’s culture make or break agile adoption?

Can a new-to-agile team survive and thrive in a non-agile culture? If so, what advice would you give to those trying to be agile in a non-agile culture? What's the key(s) to success? Share your thoug...

17,658 views 18 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you