JIRA — Internal Server Error

Dear Supporter,

I have problem install Jira software connect to database MS SQL 2012 server and it has message error "Error reference: db875ea6-8756-46b1-8711-83136aa6d1a5" and i checked in database created for Jira generated many tables.

Jira software version: atlassian-jira-software-7.4.3-x64

MS SQL 2012 server

Please help fix issue.

Thanks,

4 answers

4 accepted

https://confluence.atlassian.com/adminjiraserver071/connecting-jira-applications-to-sql-server-2012-802592195.html 

Have you followed this guide? 

I have followed wtih your link and it still error.

connection from jira wtih database it can connect because i saw many tables generated but it has error message 

JIRA — Internal Server Error
Error reference: db875ea6-8756-46b1-8711-83136aa6d1a5

 

refeshed page it just display just message in header "HTTP 500 internal message error"

i have found message error

 

Cause

Referer URL: http://localhost:8080/secure/SetupDatabase!default.jspa
com.opensymphony.module.propertyset.PropertyImplementationException: while inserting: [GenericEntity:OSPropertyEntry][propertyKey,jira.i18n.language.index][entityName,jira.properties][entityId,1][id,null][type,5] (SQL Exception while executing the following:INSERT INTO dbo.propertyentry (ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype) VALUES (?, ?, ?, ?, ?) (Cannot insert the value NULL into column 'ID', table 'DMC_JIRASoftware.dbo.propertyentry'; column does not allow nulls. INSERT fails.))

 

How can i fix this error?

 

Thanks.

Confirm Java class path had not been setup correctly and what version of java you are using

in CMD or terminal java -version

 

 

Get the lastest version of JIRA there has been a patch 

hello yim we are facing same issue... can you guide us to fix it?

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