JIRA Hyperlink in Excel "Something went wrong"

[Thomas Purkarthofer]

Good Morning,

I wanted to access an issue in our JIRA server instance via hyperlink in Excel (vba) and it is working as indended. 

So the issue is correctly opened in one window but it is always opening another website  with "Something went wrong. Please try again".

Does someone maybe know what is not working correctly?

This is my vba code and it is working with all other pages but not with JIRA.

ThisWorkbook.FollowHyperlink ("http://baseJIRAURL/browse/" & IssueKey)

Thanks.

Best regards,

Thomas

[Tuncay Senturk]

Hi @Thomas Purkarthofer 

It seems that the URL is generated incorrectly. Have you checked those links getting "Something went wrong" error page? The devil is in details, you need to dive further.

Check the URL whether it is true or not. By simply copy/paste to a browser would give you an idea. Is it http/https ? Is the issuekey correct? Can you provide some of the successful and failed URLs?

If you believe that everything is correct, have you checked the application logs? It would also be a server-side problem.

So, we need more details.

Cheers