JIRA Excel plugin data refresh - To use the =JIRA.JQL() function, you have to be logged in

Don Robinson January 5, 2020

I'm trying to refresh the data I have previously extracted using JIRA.JQL() and it displays the message "To use the =JIRA.JQL() function, you have to be logged in".

I have logged out from the task pane and logged in again but still the same.  I can access the projects from the task pane so it is connected.

Any suggestions of how to fix this?

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