JIRA Agile: Lossed all info about Sprints (epic names, states).

Our company have JIRA (lic) + JIRA Agile (eval). We are testing "JIRA Agile", second month.

Net configuration:

ServerDB - MySQL

|

LAN

|

ServerAPP - JIRA

Today free space on drives of ServerAPP is ended and JIRA is stopped. After clean space (delete JIRA logs) and reboot server - Jira loss all data about Sprints (epic names, states) but issues is ok.

1) How to restore sprints data?

2) How to prevent this broken at future?

<textarea></textarea><select> <option value="af">Afrikaans</option><option value="sq">Albanian</option><option value="ar">Arabic</option><option value="hy">Armenian</option><option value="az">Azerbaijani</option><option value="eu">Basque</option><option value="be">Belarusian</option><option value="bg">Bulgarian</option><option value="ca">Catalan</option><option value="zh-CN">Chinese (Simplified)</option><option value="zh-TW">Chinese (Traditional)</option><option value="hr">Croatian</option><option value="cs">Czech</option><option value="da">Danish</option><option selected="selected" value="auto">Detect language</option><option value="nl">Dutch</option><option value="en">English</option><option value="et">Estonian</option><option value="tl">Filipino</option><option value="fi">Finnish</option><option value="fr">French</option><option value="gl">Galician</option><option value="ka">Georgian</option><option value="de">German</option><option value="el">Greek</option><option value="ht">Haitian Creole</option><option value="iw">Hebrew</option><option value="hi">Hindi</option><option value="hu">Hungarian</option><option value="is">Icelandic</option><option value="id">Indonesian</option><option value="ga">Irish</option><option value="it">Italian</option><option value="ja">Japanese</option><option value="ko">Korean</option><option value="la">Latin</option><option value="lv">Latvian</option><option value="lt">Lithuanian</option><option value="mk">Macedonian</option><option value="ms">Malay</option><option value="mt">Maltese</option><option value="no">Norwegian</option><option value="fa">Persian</option><option value="pl">Polish</option><option value="pt">Portuguese</option><option value="ro">Romanian</option><option value="ru">Russian</option><option value="sr">Serbian</option><option value="sk">Slovak</option><option value="sl">Slovenian</option><option value="es">Spanish</option><option value="sw">Swahili</option><option value="sv">Swedish</option><option value="th">Thai</option><option value="tr">Turkish</option><option value="uk">Ukrainian</option><option value="ur">Urdu</option><option value="vi">Vietnamese</option><option value="cy">Welsh</option><option value="yi">Yiddish</option></select><select> <option value="af">Afrikaans</option><option value="sq">Albanian</option><option value="ar">Arabic</option><option value="hy">Armenian</option><option value="az">Azerbaijani</option><option value="eu">Basque</option><option value="be">Belarusian</option><option value="bg">Bulgarian</option><option value="ca">Catalan</option><option value="zh-CN">Chinese (Simplified)</option><option value="zh-TW">Chinese (Traditional)</option><option value="hr">Croatian</option><option value="cs">Czech</option><option value="da">Danish</option><option value="nl">Dutch</option><option value="en">English</option><option value="et">Estonian</option><option value="tl">Filipino</option><option value="fi">Finnish</option><option value="fr">French</option><option value="gl">Galician</option><option value="ka">Georgian</option><option value="de">German</option><option value="el">Greek</option><option value="ht">Haitian Creole</option><option value="iw">Hebrew</option><option value="hi">Hindi</option><option value="hu">Hungarian</option><option value="is">Icelandic</option><option value="id">Indonesian</option><option value="ga">Irish</option><option value="it">Italian</option><option value="ja">Japanese</option><option value="ko">Korean</option><option value="la">Latin</option><option value="lv">Latvian</option><option value="lt">Lithuanian</option><option value="mk">Macedonian</option><option value="ms">Malay</option><option value="mt">Maltese</option><option value="no">Norwegian</option><option value="fa">Persian</option><option value="pl">Polish</option><option value="pt">Portuguese</option><option value="ro">Romanian</option><option selected="selected" value="ru">Russian</option><option value="sr">Serbian</option><option value="sk">Slovak</option><option value="sl">Slovenian</option><option value="es">Spanish</option><option value="sw">Swahili</option><option value="sv">Swedish</option><option value="th">Thai</option><option value="tr">Turkish</option><option value="uk">Ukrainian</option><option value="ur">Urdu</option><option value="vi">Vietnamese</option><option value="cy">Welsh</option><option value="yi">Yiddish</option></select>
English (auto-detected) » Russian

2 answers

Hi Alibek,

Could you perform a locked reindex in JIRA and verify if the problem with the sprints still persist?

Regarding to your second issue, I'm not sure I understood where exactly you are seeing this broken list. Could you let us know where this list is showing up and if you have already corrected it?

If the issue continues, don't hesitate to open a support ticket on support.atlassian.com.

Cheers,

Pietro Schaff

Thank you! Reindexing helped!

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