I'm trying to install JIRA with Jira-agile in my Intranet, but after the installation, JIRA Agile, it is not working propertly. I have a yellow warning on the top of the page saying that the installation of JIRA Agile it is not available. I have the Agile button on JIRA, but not working redirecting to 404 error page. I've checked Tomcat log and I have this error "Base table or view not found message from server: "Table 'jira.ao_e8b6cc_organization_mapping' doesn't exist"
I tried to install another plugin, (service desk) and I've got the same problem.
I have to say as well, that I installed on Windows Server 2012 R2, and W8, and I've got the same issue. It's Windows package with MySQL database.
Talking to my system administration, he said that maybe it is a firewall problem. I'm installing everything behind a router and a firewall. Do I have to open any port?
I would like to use JIRA as soon as possible with Confluence, Stash, Bamboo... but I can't until anybody help me soving this issue.
Recently there was a problem with Agile described by Atlassian as
This is essential with regard to the previous information from Atlassian: Important note for customers with large scale instances: Do not upgrade to JIRA Agile 6.4.x, 6.5.x or 6.6.0.
We are aware of performance issues related to JIRA Agile 6.4.x, 6.5.x or 6.6.0 that are affecting instances with a large number of issues (300,000+), projects (100+), boards (100+), or open sprints (100+). This is our top priority and we will be addressing this in the next release of JIRA Agile.
But this should be fixed with v6.6.13
Based on the information you've provided about the error message, you may be running into an issue with your MySQL database. This error can pop up with MySQL databases that are created using
utf8_bin collation which is case sensitive. If a table is created with lower case letters, but the SQL statement calling the table is in uppercase letters, this situation can arise. Our suggested resolution for this issue is to add the
lower_case_table_names = 1 configuration in the my.cnf file (this is a MySQL configuration file).
If this doesn't cover your issue, please feel free to raise a ticket with Atlassian support at support.atlassian.com and we'll be more than happy to assist you. You will want to let us know what you have done to fix the issue thus far. Providing us with a Support Zip will also help.
I tried this, but it is still not working. I think that it is such an error related with MySQL, because I installed JIRA without database and works well.
Here I copy full Tomcat error:
Atlassian ranks project attributes as the third most important factor impacting performance in the category of data. It’s not surprising, since project attributes are precisely the rules used to ma...
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