Get product advice from experts

Ask a question →

Join a community group

Find a group →

Advance your career with learning paths

Take a free class →

Earn badges and rewards

Connect and share ideas at events

See the calendar →

Community
Products
Jira Software
Questions
It is possible to mutualize the contracts of two Jira sites within the same org?

It is possible to mutualize the contracts of two Jira sites within the same org?

Currently, we have created two Jira sites within the same organization but not at the same time. Regarding the creation of these two sites we have two different Jira contracts.

We have two site in the same org :

Site A -> contract A

Site B -> contract B

To facilitate the management of payments and subscriptions, I would like to know if it's possible to mutualize the two Jira contracts (contract A & contract B) into one?

1 answer

0 votes

You would need to reach out to Atlassian Support Billing to see if they can accommodate.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

We have an open case but they don't really understand, that's why I ask the community!

Thanks.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

So you simply wish to combine billing? Can you not simply use a single Credit card?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

It's more complicated because it's for a company and we can't pass directly by Atlassian for the billing but by a middle supplier

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Did you chat with middle supplier?

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Of course! He is in contact with the support but they don't really understand.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Like

Reply

Suggest an answer

Log in or Sign up to answer

Was this helpful?

Thanks!

DEPLOYMENT TYPE

CLOUD

PRODUCT PLAN

STANDARD

PERMISSIONS LEVEL

Site Admin

TAGS

Community showcase