This appears to be the same issue as this one: https://answers.atlassian.com/questions/188952/issues-in-to-do-state-don-t-appear-in-backlog
I started progress on it, and it became available on the Agile board. I'd really like to be able to work with them in ToDo...that makes more sense for our time.
First of all please check if all the statuses in your workflow are mapped to one of the jira agile column on your scrum board.
It may be that only in progress is mapped on your board and not the previous status which may be Open and hence issues in Open do not appear on your board.
You can check the mapping by clicking on configure and select the second tab of columns.
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs