Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Issues in Released state and therefore "Done" status still show in backlog, despite correct workflow


We have an issue workflow where the DONE status is correctly placed at the far right of the workflow board (far right column) and two states are deemed as such: "Released" or "Closed/Cancelled". 

When looking at the backlog however, issues in Released state ("Done") still show up in our backlog.

Is there something missing in our configurationworkflow.PNG

1 answer

0 votes
Sachin Dhamale Community Leader Jun 15, 2022

@Andrea Lindsey,


Confirm the status of an issues  which you map in the column with the actual status of an issue.

Check in the JQL issue type  = Released.


Might possible that the status you put in the column is different that what you have on issue

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Software

An update on Jira Software customer feedback – June 2022

Hello Atlassian Community! Feedback from customers like you has helped us shape and improve Jira Software. As Head of Product, Jira Software, I wanted to take this opportunity to share an update on...

128 views 2 5
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you