Issues disappeared from Kanban boards

Hello everyone- we are experiencing an issue with our OnDemand instance of Jira Agile. Earlier this week we had 4 Agile Kanban boards displaying a multitude of different issue types and tasks, and we configured our boards so we can move these tasks in an out of columns as part of our workflow.

Just today we no longer see some issue types, and in some cases all issue types, in all of our Agile Kanban boards. We do not use Sprint boards.

The only thing we changed this week is configuring our fields and field schemes so the proper fields display when creating an issue for our various departments and groups. Is our modifications to our field configuration scheme to blame for this issue?

Thanks

1 answer

Possibly. It's hard to say for sure, but the query that determines what shows up your boards could be looking only for issues that have certain fields populated. Like fix version for example. Most Kanban boards look for issues that have fix version. You can check to see if your filter is filtering these out by going to the board configuration page and checking on the filter query or the work sub-filter. If you have something in there try clearing it out to see if that fixes it.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Apr 22, 2018 in Jira Software

How-to setup a secured Jira Software 7.9.0 on Ubuntu 16.04.4 in less than 30 minutes

...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...

2,116 views 14 13
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you