Issues being marked Done when moved to a Sprint even though it isn't Done.

Brooke Garrett January 2, 2018

We have a problem where issues are getting their resolution marked to Done when they get moved into a sprint.  Ideally the Resolution field would only get updated when an issue moves to the Awaiting Publish or Published phases of the workflow.  Is there a reason they are being changed incorrectly?  

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Nic Brough -Adaptavist-
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January 2, 2018

There are several ways to do this, but in most cases, you have

  • Used the workflow configuration option in a "simplified workflow" to say "this status should be configured to be 'done'"
  • Put a post-function on the workflow that sets it
  • Put the resolution on the transition that moves them into the sprint
  • Scripted a listener to catch the move into sprint and set the resolution
  • Set up an Automation to do the same
Brooke Garrett January 4, 2018

Thank you so much!

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