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Issues In Epic Showing Up Twice

Edited

I'm seeing issues that are within an epic showing up in the "Linked Issue" section as of this morning. If I remove this link, the issue is no longer attached to the epic. I checked the linked issue configurations for my project and can confirm no updates have been made on our end/there's no linked issue for "is epic of". How can I remove this?

 

2 answers

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John M Funk Community Leader Jun 02, 2022

Hi Rachel - Welcome to the Atlassian Community!

That's very strange. Is there an entry in the History of the issue for when the Linked Issue was added? 

John M Funk Community Leader Jun 03, 2022

This might be part of the transition from using Epic Link to Parent. But I would create a support ticket for Atlassian to find out what is going on. 

Please post the resolution here when solved. 

https://support.atlassian.com/contact/#/

Hey John,

 

Thanks for the response! This morning, it looks like the issue is resolved. I didn't update anything, it just appears to look correct again.

 

Best,

Rachel

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John M Funk Community Leader Jun 03, 2022

Well, that's good! I suspect something rolled out wrong with that switch over. 

John M Funk Community Leader Jun 05, 2022

@Rachel Paul  - Can you click on the Accept Answer button above so we can close this one out? Thanks!

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As of yesterday, we are seeing the same -- (in response to @John M Funk, no History notes)

Epic level, all the Tasks/Stories are duplicated into Linked Issues.
Story level, displaying the Epic as a Linked Issue, as well as all subtasks under 'jira_subtask_outward'

This is the case on existing tickets, as well as newly created (ie. is linked on creation)

RepeatingLinks.jpg

Matt M. I'm New Here Jun 05, 2022

All good today - fixed itself.

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