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Issue moved to new project new issue key

Good morning,

When moving issue to new project, the issue key changes.  Where can I see the previous issue key?  Can I add a field to map it to?

 

Thank you,

Dorothy

 

 

2 answers

1 vote
John Funk Community Leader Aug 11, 2022

Hi Dorothy,

You should be able to see that in the History of the issue under the Activity section of the issue. 

0 votes
yuliia_b__SaaSJet_ Marketplace Partner Aug 12, 2022

Hi @Dorothy Callahan 

You can find issue key changes in the History while opening the Activity section like on the screen below.How to find issue (ticket) history.png

If you need to get a report for the list of issues or filter issues by sprint, assignee, project, dates, etc., check out Issue History for Jira app. It is developed by my team as a customizable journal for every past activity.

issue history report (2).png

Also, here is the case from one of our users that can be helpful How many tickets were moved from one Jira project to another? [Use case]

Let me know if those solutions help in your case.

Good morning,

Thank you for your response.  I directed users to history for that information but they were hoping I could create a field that would link the old issue number.

John Funk Community Leader Aug 12, 2022

Just curious, but why would they need that in a field?

It was just a "nice to have" question.  If its visible in history could it be a linked issue.

John Funk Community Leader Aug 12, 2022

No, because it is literally the same issue. There’s nothing to link it to. Again, just curious, but what are they trying to do with the old issue key? There is no other issue to go to.

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