There are a number of reasons this may occur. If you have a proxy I would check your proxy logs to see if it contains any errors. Barring that I would next reproduce the issue and do two things:
If nothing stands out to you please paste the log snippet here and we'll see what we can find.
...PermissionsStartOnly=true User=www-data Group=www-data ExecStart=/opt/jira/bin/startup.sh ExecStop=/opt/jira/bin/shutdown.sh TimeoutStartSec=120 TimeoutStopSec=600 PrivateTmp=true [Install] WantedBy...
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