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Issue Update Automation Trigger

How do I trigger an issue update for all fields (including custom fields) except for worklogs and comments?

1 answer

1 vote
Fabian Lim Community Leader Dec 17, 2021

Hi Fabian! 
The issue update also triggers any changes in worklog and comments which I don’t want. Any ideas? 

Fabian Lim Community Leader Dec 18, 2021

The rule doesn't trigger for worklogs, but I guess it does trigger for comments.

"Exceptions on this trigger include changes made by the Link issueAssign issue and Log work actions."

The other option is to use "Field Value Changed" Trigger. And then add all the custom fields you need.


Field value changed was actually my first solution until I realized that one of the projects I’m handling have more than 30 fields including custom fields. I was hoping to optimize this by doing exclusions

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