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Is there a way to filter for tickets last viewed more than x days ago? Edited

I'm looking for a way to find tickets assigned to me that haven't been viewed by me in more than 7 days. I've been playing around with the last viewed field, but it seems like there may be limitations looking for tickets that *haven't* been viewed, as opposed to tickets that recently have been, so I'm not sure if it's possible

As a bonus, I'm curious if there would be anyway to get tickets that haven't been viewed by me in 7-14 days (and then 14+ days). 


1 answer

Hi @Nate Greabe ,

try below syntax

lastViewed < -14d 

lastViewed < -7d and lastViewed > -14d

Please refer below link

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