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Is there a way or is it possible to alter email notification contents

Is is it possible to alter the contents of an email notification to show only the ticket number and the new status. We dont want the ticket number to be a link to the ticket we just want the ticket number and new status.

1 answer

Hi @John Barnett 

I do not believe that is possible with out-of-the-box Jira Cloud.  Please see this other question posting for more information:

https://community.atlassian.com/t5/Jira-questions/Cloud-How-to-customize-email-template-content-for-email/qaq-p/1600385

Kind regards,
Bill

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