Is is it possible to alter the contents of an email notification to show only the ticket number and the new status. We dont want the ticket number to be a link to the ticket we just want the ticket number and new status.
I do not believe that is possible with out-of-the-box Jira Cloud. Please see this other question posting for more information:
Hi everyone! Are you interested in beta testing Atlassian University’s newest (unreleased!) training course? We’re looking for 15-20 volunteers to test our newest training course, Basic reporting...
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