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Is there a way for me to attach an email (Gmail) to a Jira ticket?

Is there a way for me to attach an email (Gmail) to a Jira ticket?

I receive credential emails and would like to attach the email itself to a Jira ticket rather than copying and pasting the contents into a ticket comment. 

1 answer

0 votes

Hi @Harley Reid ,

you can put in place a "Comment mail handler" (https://support.atlassian.com/jira-cloud-administration/docs/create-issues-and-comments-from-email/) . In order to work, the object of your email should contain the ticket key where the email should be converted as comment.

Hope this helps,

Fabio

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