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Is there a Slack or JIRA add on that sends a conversation to a JIRA Issue?

 Want to be able to capture Slack discussion and send to a JIRA Issue.

2 answers

1 accepted

2 votes
Answer accepted

Yes! You can do this with the official Jira Cloud for Slack integration.

Here are some screenshots:

1. In Slack, hover over a message, click on "More options" button that looks like a ":" with three dots. Choose "Add to issue" (powered by the official Jira Cloud app).

0 Add message to issue.png

2. Select an issue that you would like to add the message to.

1 Choose issue.png

3. Click on the "Slack" panel in the side bar of the issue, and you'll see the message you added to the issue.

2 On issue.png

3 On Issue.png

 

Furthermore, if you mention the issue key in conversation, that message will also be attached to the issue.

Screen Shot 2020-11-13 at 12.43.45 PM.pngScreen Shot 2020-11-13 at 12.43.41 PM.png

Thank you!! Will check it out.

Like David Michelson likes this

Hi, @Tina Mader if you are looking to capture more than one message or a threaded discussion you could take a peek at Integration+ for Jira (an app I am associated with) that goes a bit deeper in terms of integration. 

Here is how this feature works: 

1. You get a message in Slack

2. Users on your team jump into a thread to discuss the issue / alert / etc

3. You type `jira capture` and our bot asks if you want to create a new issue or attache the thread to an existing issue.  

4. It copies the conversation back to Jira and links back to Slack. 

It is also smart enough to know if you issue the capture command again not to re-copy the old messages so if more good intel is added to the thread you can re-capture it. 

Here is our help doc for this feature

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